American Service Alliance
Appliance Repair in Queens & Great Neck, NY
Insured, background-checked technicians at your door, fast - book online in about a minute. Flat price quoted before the work starts, every repair backed by our guarantee.
Free service call with any completed repair
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American Service Alliance
Every technician we send to your door is insured and background-checked, and every job is backed by a 100% satisfaction guarantee.
Good repair work starts with hiring carefully and training constantly, so each technician brings real mechanical skill to match the background check. Your family's safety comes first, not just the appliance's.
We serve Astoria, Long Island City, Sunnyside, Woodside, Jackson Heights, Forest Hills, Rego Park, Bayside, Whitestone, Douglaston and Great Neck.
What Can We Help You Fix?
We work every major brand and diagnose nearly any problem at home, from a fridge that stopped cooling to a dryer that will not heat.
Liebherr | Wolf | Viking | Thermador | Miele | Bosch | LG | Samsung | and many more
We also provide Ice Maker Repair, Wine Cooler Repair, Coffee Maker Repair & more.
How It Works
Three steps. You call, we come to you, you get your kitchen back.
Tell us what it is doing
Call or book online. Give us the brand, the model number if you have it, and what it is doing. More detail puts the component on the van.
We diagnose it properly
Your technician arrives inside a two-hour window, tests the appliance instead of guessing, and explains what failed.
You approve a fixed price
You get a flat quote before anything is opened. Approve it and most repairs finish that visit, warranty printed on your invoice.
A Warranty You Can Count On
A full year of coverage on both the components we install and the labor to install them - that is how we stand behind the work. A component gives out inside that window and we replace it at no cost.
No questions asked, on every repair we complete. It is one more way our guarantee holds up after we have already left.
Scheduled Maintenance
Tell us what you own and how hard it runs, and we build a plan around the appliances doing the most work in your home. We set the schedule and remind you when a visit comes due.
You do not have to track any of it yourself.
Neighborhoods We Cover
Ten Queens neighborhoods plus one Nassau County village make up our route. Every area page lists the streets and ZIP codes we cover, plus the repairs that come up most in that neighborhood.
Astoria, NY
Icebox-era walk-ups and brand-new waterfront towers share zip codes in Astoria, and we route through both…
Long Island City, NY
Long Island City traded warehouses for glass towers, and its panel-ready refrigerators demand technicians who've actually…
Sunnyside, NY
Sunnyside Gardens' brick co-ops still ring shared courtyards from the 1920s, and their narrow service entrances…
Woodside, NY
Woodside families tend to repair rather than replace, and our flat pricing is built for exactly…
Jackson Heights, NY
Jackson Heights' landmarked garden co-ops run on original service risers, and a quick call to the…
Forest Hills, NY
Forest Hills Gardens' century-old Tudor homes and the Queens Boulevard towers nearby need genuinely different repair…
Rego Park, NY
Rego Park packs postwar towers against single-family blocks around Rego Center, and that density wears appliances…
Bayside, NY
Bayside's driveways and garages mean no elevators to book, and our flat price stays just as…
Whitestone, NY
Salt air off the Long Island Sound wears down Whitestone's outdoor units fast, so a quick…
Douglaston, NY
Douglas Manor's big older homes mix appliances from several renovation eras, and reading that mix takes…
Great Neck, NY
Great Neck's built-in refrigeration columns and custom-fit panels turn a rushed repair into an expensive finish-work…
Frequently asked questions
Which areas do you serve?
Astoria, Long Island City, Sunnyside, Woodside, Jackson Heights, Forest Hills, Rego Park, Bayside, Whitestone and Douglaston in Queens, plus Great Neck in Nassau County. Each area page lists streets and ZIPs.
What are your hours?
Open 7 days a week, 7:00 AM to 7:00 PM, weekends and holidays included. Call and we get you on the schedule.
How soon can you get to my appliance?
Most repairs land within the same week, and calling before noon often opens a same-day slot. Refrigeration jumps the line, because food is at stake.
How much does appliance repair cost?
Most repairs run $150 to $400, depending on appliance, brand and component. Your exact price is confirmed in writing after the diagnostic.
Which brands do you repair?
Every major brand in Queens and Great Neck homes: Liebherr, Wolf, Viking, Thermador, Miele and Bosch, plus LG, Samsung, Whirlpool, Maytag, GE and Frigidaire.
Do you repair built-in and luxury appliances?
Yes. Built-in refrigeration columns, wine cabinets, integrated dishwashers, wall ovens and undercounter units are core work here, including panel and hinge adjustment after door service.
Are your technicians insured and certified?
New York issues no state license for appliance repair the way it does for electricians and plumbers. Every technician here is insured, background-checked, trained, and EPA Section 608 certified for sealed refrigerant work.
What warranty comes with the repair?
components and labor are covered for a full year, in writing on your invoice. Same problem inside that window and we come back free.