Your Refrigerator & Freezer Repair experts in Astoria
Every refrigerator problem has a countdown attached to it. A fresh-food compartment running warm while the freezer stays cold usually traces to a blocked evaporator fan or a defrost drain that's iced shut; ice on the back wall points to a defrost heater, thermostat, or board that's stopped doing its job. Water pooling under the crisper drawers is almost always a frozen or clogged drain line, while a compressor that never shuts off often means dusty condenser coils, a stuck damper, or a thermistor feeding the board bad information.
None of that gets better with time. We treat refrigerator calls as calls that jump the line — phone us early in the day and we'll work to get a technician to your door quickly, because every hour a compressor limps along or food sits above a safe temperature is an hour working against you.
A warm refrigerator is a race against spoiling food, and every hour on our schedule works in your favor, not against it.
Why you need Refrigerator & Freezer Repair
Seeing any of these? Time to call:
- Freezer stays cold but the fridge runs warm
- Air isn't moving between the two compartments — look to a blocked evaporator fan or a defrost drain that's frozen shut, cutting off the cold air feed to the fresh-food side.
- Ice building up on the freezer's back wall
- The defrost cycle isn't clearing itself, which usually comes down to a bad defrost heater, a thermostat that never signals defrost, or a control board losing track of the cycle.
- Water collecting under the crisper drawers
- A frozen or clogged defrost drain sends melted frost sideways instead of down into the pan underneath, and it puddles right where your produce sits.
- Compressor running nonstop and never resting
- Dust-caked condenser coils, a damper stuck in the wrong position, or a thermistor sending inaccurate readings can all convince the system it's warmer than it actually is.
- Loud clicking or humming on startup
- A failing start relay is the usual culprit — the compressor is asking for power and not reliably getting it.
- One side of a built-in not cooling
- Dual-cooling built-ins operate the fridge and freezer as two separate circuits, so one can go down completely while the other keeps performing normally.
Brands we repair for Refrigerator & Freezer Repair
Dacor, DCS, Electrolux, Fisher & Paykel, GE, Bosch, Frigidaire, KitchenAid, Liebherr, Miele, Thermador, U-Line, Viking, JennAir, Kenmore, LG, Monogram, Maytag, Samsung, Whirlpool and every other major manufacturer.
A refrigerator doesn’t wait for a convenient moment to quit. It happens on a Tuesday with a full shelf, or a Sunday before a house full of guests, and the clock starts the second the compressor stops holding temperature. That’s why calls about refrigerators and freezers move to the front of our line the moment they come in.
What Happens the Moment We Arrive
We don’t guess and we don’t waste the visit. A technician runs the actual diagnostic checks on the sealed system, the fans, the defrost components, and the controls to find exactly what’s stopping cold air from doing its job, then gives you one flat price before anything is touched. Once you say go, the repair happens right then — no second visit, no waiting on components that could’ve been grabbed the first time. The whole point is getting your kitchen back to normal in a single stop.
Refrigerators and Freezers We Know Inside and Out
GE, LG, Samsung, Whirlpool, and Frigidaire cover most of the kitchens we walk into, and we see plenty of KitchenAid and the built-in dual-cooling systems from Liebherr and Monogram too. That range matters more than it sounds — a GE and a Samsung can both show up with the exact same warm-fridge, cold-freezer complaint, and the cause behind each one can be completely unrelated. Knowing where each brand hides its evaporator fan, drain, and control board is what turns a fast visit into a correct one.
Repair Now or Replace — the Honest Math
Most refrigerator issues are worth fixing, especially early on, because a small component like a start relay or a defrost heater is nowhere near the cost of a new unit. The math shifts on an older machine once the repair estimate creeps up toward half of what a comparable new refrigerator would cost — at that point replacing is usually the smarter spend. Built-in models are the exception: their custom-fit dimensions make replacement expensive and disruptive, so repair stays the better move even at a higher price point.
One Price, Every Neighborhood We Serve
Whether you’re in a Great Neck colonial or a Queens co-op, the starting prices on our pricing page don’t change, and neither does our process — diagnose first, quote a flat number, get your okay before any work starts. Waiting on a refrigerator repair shouldn’t mean waiting on a fair number too, so we keep pricing published and consistent no matter which block you’re calling from or what time of day the call comes in. A rushed visit still gets the same transparent number as any other, never a rush surcharge tacked on because the schedule was tight.
Book Refrigerator & Freezer Repair in Astoria. Call American Service Alliance today - (718) 000-0000
We handle other appliance work too: Range & Oven Repair, Dishwasher Repair, Washer Repair, Dryer Repair, Ice Maker Repair, Wine Cooler Repair, Coffee Maker Repair

Book your repair
Pick your day and time. Takes a minute, and we confirm by phone or text.